Support for Kent Landlords

Does your tenant qualify for a warm home discount?

If your tenant is on a low income, they could be eligible for help with their heating bills.
Metal radiator

Winter can be an expensive time of year, with January particularly tough as the bright lights of Christmas fade and the temperature continues to stay low.

If your tenant is on a low income, the Warm Home Discount Scheme could help them ease the January chill.

This is a one-off discount of up to £140 which is taken straight from an electricity bill – or in some instances from a gas bill if the account is for dual fuel provision – between October and March.

To be eligible, a person must receive the Guarantee Credit element of Pension Credit or be on a low income and meet their energy supplier’s criteria for the scheme.

For tenants receiving Guarantee Credit, they should have received a letter telling them how to apply. However, if that has not been received or has been mislaid, they can contact the helpline.

Low-income tenants need to contact their energy supplier direct. The number of discounts available is limited, so it’s important your tenant contacts their supplier as soon as possible.

In both cases, the discount will be applied to the bill before the end of March.

This discount can be applied if a pre-pay or pay-as-you go meter is being used and will not affect any Cold Weather Payment or Winter Fuel Payment.


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