Support for Kent Landlords

Support for Kent Landlords Privacy Notice

This Privacy Notice contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the website is conditional upon your acceptance of and compliance with this Privacy Notice which applies to everyone who wishes to access or use the website.

By accessing or using the website, you agree to be bound by this Privacy Notice.

What information we collect, how we use it, what happens if we don’t have it, and the legal basis for processing this information

We collect any and all information that you enter on this website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls.

We collect the following information about you:

Category of Information Specific piece of information Legal basis for processing this information How we use this information What happens if we don’t have this information
Identifying information IP address The user has provided consent to the processing of their information Analytics; Performing services; Providing customer service Our use of your data for analytics will not be possible; Our use of your data for performing services will not be possible; Our use of your data for providing customer service will not be possible.

With whom we share your information

We share your personal information with the following categories of third parties:

  • Content management systems;
  • Data analytics providers;
  • Parties that need to operate the website.

Cookies on this website

We want to make our website and online services useful and reliable. This sometimes involves placing small amounts of information called cookies on your computer, mobile phone or other devices you use to access the internet.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, enabling you to use services you have specifically asked for and remembering your preferences. They also give website operators useful, non-personal information about how people use their website.  You can find more information about cookies on the Your Online Choices website and the About Cookies website.

How we use cookies

We do not use cookies for the general running of this website.  However, we do use cookies to:

  • collect anonymous information using analytics tools (such as Google Analytics)
  • improve your experience of the website (such as watching videos from YouTube or viewing news feeds from Facebook and Twitter) or its performance.

By using our website, you agree that we can place these types of cookies on your device.

We do not use cookies on our main website that collect information about your browsing habits in order to make advertising relevant to you and your interests.

Third party cookies

We embed videos from YouTube and news feeds from other websites such as Facebook and Twitter to enhance the user experience of our websites. These third party websites place cookies on your device when watching or viewing these pages. Below are links to their cookie policies:

We work with an external marketing agency to help deliver campaigns. We may allow these agencies to use analytics tools, such as DoubleClick, on relevant pages of our site to help evaluate the impact of these campaigns. When you visit one of these pages, third party cookies will be placed on your device. These cookies collect anonymous information that may include details about the pages you visit. Any data collected will be accessible by the marketing agency.

Opting out

You can stop cookies being downloaded to your computer or other device by selecting the appropriate settings on your browser. However. If you do this you may not be able to use the full functionality of this website.

There is more information about how to delete or stop using cookies on the About Cookies website. If you wish, you can also opt out of being tracked by Google Analytics.

Children's Privacy

This website is intended for use by a general audience and does not offer services to children.

Analytics Programs

This website uses Google Analytics to collect information about you and your behaviours. If you would like to opt out of Google Analytics, please visit the Google Analytics opt out page for information about opting out.

Information retention

We retain all of the information that we collect.

Location of Data Processing

All data processing activities undertaken by us take place in the UK.

Third-party websites

This website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Notice, please email: helen.miller@ashford.gov.uk.